Shipping policy
During the sales promotion period, deliveries may take 3-5 business days longer than usual.
Shipping Methods and Costs
To provide you with the best service and ensure fast deliveries, we ship with Cooperative logistics. Shipping rates vary depending on the type of shipment and destination and will be calculated automatically at checkout.
We aim to ship all orders within 10 business days. Estimated delivery times are for reference only and will start from the date of shipment; we are not responsible for any delays caused by customs clearance processes at the destination.
Important Information About Delivery
We recommend that you consider the following information:
All orders require a signature upon receipt. We cannot redirect orders once items have been shipped, so please ensure that someone is available to sign for your order at the specified shipping address. 2. Free Shipping
From time to time, we run free shipping promotions that you will be notified of via email. Please note that free shipping promotions will be applied to your order at checkout.
If you need to return an item purchased during the free shipping offer, we will not take into account the overseas shipping costs (as it was free) and you will be charged the return shipping fee as usual.
Checkout as a Guest
If you wish to purchase our products without any registration process, you can proceed as a guest and can make your purchase by providing the appropriate contact and billing details.
First Time Orders
For your safety, if this is your first time placing an order, please register your account with accurate details to avoid delays in processing your order. Please also ensure that you enter your contact details accurately, so that we can contact you if we need to.
Insurance
We insure every purchase while it is in transit until it is delivered to you. We require a signature on any items delivered, at which point responsibility for the goods you have purchased passes to you.
Shipping Methods and Costs
To provide you with the best service and ensure fast deliveries, we ship with Cooperative logistics. Shipping rates vary depending on the type of shipment and destination and will be calculated automatically at checkout.
We aim to ship all orders within 10 business days. Estimated delivery times are for reference only and will start from the date of shipment; we are not responsible for any delays caused by customs clearance processes at the destination.
Important Information About Delivery
We recommend that you consider the following information:
All orders require a signature upon receipt. We cannot redirect orders once items have been shipped, so please ensure that someone is available to sign for your order at the specified shipping address. 2. Free Shipping
From time to time, we run free shipping promotions that you will be notified of via email. Please note that free shipping promotions will be applied to your order at checkout.
If you need to return an item purchased during the free shipping offer, we will not take into account the overseas shipping costs (as it was free) and you will be charged the return shipping fee as usual.
Checkout as a Guest
If you wish to purchase our products without any registration process, you can proceed as a guest and can make your purchase by providing the appropriate contact and billing details.
First Time Orders
For your safety, if this is your first time placing an order, please register your account with accurate details to avoid delays in processing your order. Please also ensure that you enter your contact details accurately, so that we can contact you if we need to.
Insurance
We insure every purchase while it is in transit until it is delivered to you. We require a signature on any items delivered, at which point responsibility for the goods you have purchased passes to you.